Digital Experience & UX Engineering Services

Engagements range from $40,000 for a focused UX research and redesign project to $300,000+ for a full design system build with cross-channel implementation. We scope based on the number of experiences in play and whether engineering implementation is included.

A focused redesign of a single flow (onboarding, checkout) typically takes 6-10 weeks including research. A full design system build with engineering implementation across multiple channels runs 14-24 weeks.

Both, by design — the same team that conducts research and creates the design also implements it in production. This closes the common gap where what gets user-tested in Figma differs from what actually ships.

We establish a conversion or engagement baseline before any redesign work begins, and measure the shipped result against it. This distinguishes a genuine improvement from a redesign that simply looks different without moving the metric that matters.

Adoption is the most common failure point for design systems built without engineering involvement. We build the component library collaboratively with the teams who will actually use it, designing component APIs around real implementation needs rather than visual specification in isolation.

Yes — WCAG 2.1 AA compliance is built into interface design from the wireframe stage, not layered on after visual design is finalized. This is significantly cheaper than remediating an inaccessible interface after launch.

Yes. Since we also build mobile apps and web applications directly, we can design and implement a consistent experience across channels with one accountable team, rather than coordinating across three separate vendors.

We conduct user research — interviews, usability testing, behavioral analytics review — as the foundation for design decisions. Best practices inform the starting hypothesis; real user behavior determines what actually ships.

Both. Startups typically start with a focused research and redesign of one critical flow (usually onboarding or checkout); enterprise engagements add design system governance and cross-channel coordination. The same research rigor applies to both.

Yes. We often work alongside existing design teams, contributing engineering implementation, conversion measurement discipline, or specialized research capacity where it's needed, rather than replacing an in-house function.

Most UX agencies hand off a design file and stop. We implement in production and measure the result, which means the design is accountable to a real outcome rather than a deliverable that looks good in a pitch deck.

Every engagement starts under mutual NDA before any user research data, product analytics, or design files are shared. Discovery is time-boxed and produces a scoped proposal.